Hey, I’m Steph!
Human-Centered OBM & Operations Strategist for Coaches & Creatives
I help high-functioning entrepreneurs rebuild the backbone of their business by designing systems and structure that support how they actually function, so they can grow without being the one holding everything together.
The truth is…
I resisted this work for years.
I’ve always seen what others missed. The friction points. The gaps. The patterns that didn’t line up. The pieces that were unnecessarily complicated. And without trying, my brain would start building structure that made everything make sense.
For a long time, I thought that meant something was wrong with me. Like I was too much. Too intense. Too focused on what wasn’t working. I tried to soften it, quiet it, blend in.
But no matter how hard I tried, I kept becoming the default problem-solver, even when I tried not to be.
Looking back, that instinct wasn’t a flaw. It was a skill. A way of seeing systems – human and business – at the same time.
What I didn’t understand then is what so many of my clients feel now:
When you’re capable, you carry a lot.
When you’re perceptive, you take on even more.
And as your business grows, all of it ends up living in your head… until it can’t.
There comes a point where the mental load becomes the operational bottleneck.
And that moment, when the business is too big to run on what you can hold internally, is exactly where my work begins.
Burnout didn’t crash in like a crisis.
It crept in quietly.
Built from years of moving at a pace I never questioned, taking on more than anyone realized, and holding myself to standards no human could sustain.
Then in 2022, unexpectedly losing my father forced me to rebuild my life from the inside out. Not by becoming “stronger,” but by getting honest about what was no longer sustainable.
I had to rethink how I moved. Not only through the world, but through my work, my responsibility, how I responded to pressure, and what growth now looked like for me.
In that rebuilding, I finally understood something I now help my clients realize: clarity isn’t born from pushing harder. It comes from designing systems, both in your business and in your life, that make space for your capacity, your leadership, and the way your brain actually works.
I learned how to build structure that supports the human doing the work, not just the business itself.
And that lens shaped everything about how I support entrepreneurs today… especially the ones who’ve been carrying far more than anyone sees.
How I Can Support You
This work is never just about systems. It’s about alignment. How you think, lead and how your business actually runs. My work lives at the intersection of operational strategy, behavioral psychology, leadership, and the human patterns that shape how you function day-to-day.
Business & Operations Management
I help you step out of reactive mode and into structure. We look at how your business runs day-to-day, your offers, systems, tools/automations, and workflows, and redesign the behind-the-scenes to run smoother, smarter, and with a lot less stress.
Team & Delegation Infrastructure
Hiring people isn’t the hard part. It’s knowing what to give them and how to make sure it gets done right. I help you define roles, build workflows that support your team, and create a system of ownership that doesn’t rely on you to hold it all together.
Leadership Development
Your team needs more than a task list. They need a leader with vision, clarity, and the tools to guide them. I help you become the kind of leader who sets expectations clearly, gives feedback confidently, and builds trust across every layer of your business.
Process Mapping & Optimization
When everything lives in your head, nothing runs without you. I help you document, simplify, and streamline your core processes so your business becomes easier to run, easier to scale, and easier to hand off without pieces falling through the cracks.
Human-Centered Systems
Most bottlenecks aren’t just about tools… They’re about how we think, decide, and respond under pressure. I help you align your operations with how you function as a human, so your systems help reinforce better habits, clearer choices, and more reliable execution.
Strategic Thought Partnership
You’re the visionary, but you don’t have to figure it all out alone. I act as your sounding board, strategist, and operational translator helping you sort through ideas, pressure-test your direction, and make aligned, confident decisions that move your business forward.
Before I stepped into this work…
I spent over a decade leading teams, managing operations, supporting executives, and solving internal bottlenecks across customer experience, tech, and startup environments.
But the thread that tied it all together — and what truly sets my work apart — is the way I understand people.
How they make decisions. What they avoid when the stakes feel high. What helps them follow through. And where cognitive load turns into operational breakdown.
My Masters degree in Behavioral Economics gave language to what I’d always seen:
People shape systems.
Systems shape behavior.
And when those two things aren’t aligned, everything feels harder than it needs to be.
So when I walk into your business, I’m not just looking at workflows or tools. I’m looking at the way you think. The way you lead. The way your mind turns too many moving parts into something you can actually manage.
Because building a business that works isn’t about becoming a different person.
It’s about designing systems that work the way you work.
My Approach Is Simple.
(not easy. but simple.)
You’ve grown to a point where your business needs more than hustle and intuition. It needs structure that can actually hold the level you’re scaling into.
That’s where I come in.
I bridge the gap between how your business runs and how you run. Between operational strategy and the human patterns driving your decisions. Between what your business needs and the way your brain naturally leads.
Together, we design systems that match your capacity and your pace… not an idealized version of you, but the real you.
The thoughtful you.
The intuitive you.
The human leading a business that’s no longer small.
This isn’t about discipline or forcing yourself into rigid systems. It’s about creating the foundation your next level requires.
If you’re here, something in your business is shifting.
You’ve built real success. Real demand. Real momentum. But the structure underneath hasn’t caught up.
You’re tired of holding the entire operation in your head.
Tired of wondering what might fall apart if you step away.
Tired of shouldering decisions you shouldn’t have to make alone.
You’re ready for your business to feel grounded. Clear. Supportive. You’re ready for systems that actually work… for you, not against you.
And if you’re standing at that inflection point, this is the moment where the right support changes everything.
I’m here when you’re ready to build the next version of your business. One designed for the way you think, lead, and grow.
Grab the Guide Now
5 Hidden Reasons Your Business Still Depends on You… And What to Do About It.
Your business shouldn’t fall apart every time you step away. This guide helps you uncover the real reasons you’re still in the middle of everything and gives you a clear path to shift it.
We respect your privacy. Unsubscribe at any time.